“Sagano” Candle by Thompson Ferrier
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Sagano Collection by Thompson Ferrier
This hand finished candle was inspired by the Sagano Bamboo Forest in Kyoto Japan. Each vessel finished by hand to ensure that all intricate details of the bamboo tree are clearly outlined and hand filled with a proprietary soy wax blend, all natural essential oils and cotton wicks to provide a clean burn.
Candle Burn Time: 210-220 hours
Wax Weight: 34 oz/ 960 g
Vessel Size: 5" X 5" X 6"
Shipping & Returns
Shipping & Returns
Currently, during these unprecedented times we are not accepting ANY In-Store or ONLINE cash or credit refunds until further notice.
RETURNS WILL BE ISSUED AS A STORE CREDIT.
*****ANY ORDER THAT STATES DELIVERED WILL NOT BE REPLACED.
NO CASH OR CREDIT REFUND WILL BE ISSUED STORE CREDIT ONLY.
- Customers are responsible for all RETURN/CANCELLATION SHIPPING cost.
- Unfortunately, We cannot return or refund items for buyers remorse.
Please note, any orders that are in a transit status cannot be cancelled, refunded, or exchanged.
CANCELLATION POLICY:
Out of stock or discontinued items ARE eligible for a full refund.
Back-ordered items ARE NOT eligible for a refund.
If for any reason you need to cancel your order, please contact us immediately/within 24 hours of purchase.
Any cancellations made after 24 hours will be assessed a 30% restocking fee (which will be deducted from original form of payment).
Any orders that are in a transit status cannot be cancelled, refunded, or exchanged.
ONLINE RETURN POLICY:
- All Special Order/Customized/Handmade purchases are FINAL SALE & are non-refundable.
- Exchanges are eligible for MERCHANDISE/STORE CREDIT ONLY!
Store credits are offered for up to 48 hours from delivery date. Merchandise must be in the same condition as received and a receipt of purchase must be provided to qualify.
*SHIPPING & HANDLING CHARGES ARE NOT SUBJECT TO REFUND
DAMAGED ITEM:
If you receive a damaged or defective item, please let us know within 48 hours of delivery date. After thorough observation, replacement or merchandise credit will be subject to approval.
Dimensions
Dimensions
Please see description for approximate product dimensions.
Weight
Weight
Please see description for approximate product weight.



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SHIPPING
SHIPPING POLICYDue to the impact of COVID-19, our industry is experiencing significant supply chain challenges and transportation delays. We are doing our best to project accurate shipping dates; however, please note that these could change. We apologize for any disappointment or inconvenience.
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RETURN INFO
RETURN POLICYReturns are refunded via Store Credit/Exchange ONLY.
(never expires)
For more info regarding return policy, please read more...