"Willow" Velvet Modular Loveseat (Charcoal)

Currently, during these unprecedented times we are not accepting ANY In-Store or ONLINE cash or credit refunds until further notice. 

RETURNS WILL BE ISSUED AS A STORE CREDIT ONLY.

*****ANY ORDER THAT STATES DELIVERED WILL NOT BE REPLACED.

• Customers are responsible for all RETURN/CANCELLATION SHIPPING cost.
• Unfortunately, We cannot return or refund items for buyers remorse.

Please note, any orders that are in a transit status cannot be cancelled, refunded, or exchanged. 

 CANCELLATION POLICY:

Discontinued items ARE eligible for a full refund.

Back-ordered items ARE NOT eligible for a refund. 

If for any reason you need to cancel your order, please contact us immediately/within 24 hours of purchase.

Any cancellations made after 24 hours will be assessed a 30% restocking fee (which will be deducted from original form of payment).  

Any orders that are in a transit status cannot be cancelled, refunded, or exchanged.

ONLINE RETURN POLICY:

• All Special Order/Customized/Handmade purchases are FINAL SALE & are non-refundable.
• Exchanges are eligible for MERCHANDISE/STORE CREDIT ONLY! 

Store credits are offered for up to 48 hours from delivery date. Merchandise must be in the same condition as received and a receipt of purchase must be provided to qualify. 

*SHIPPING & HANDLING CHARGES ARE NOT SUBJECT TO REFUND

DAMAGED ITEM:

If you receive a damaged or defective item, please let us know within 48 hours of delivery date. After thorough observation, replacement or merchandise credit will be subject to approval.

Please see description for approximate product dimensions.

Please see description for approximate product weight.